Shipping Policy Refunds & Costs

If you would like to talk to us before you place an order please call 678.218.0400.

Refunds:

If you need to cancel an order please contact us immediately so we do not engrave or ship the order if it isn’t engraved.

We have many people who call and have add on medallions added to their orders. When you need to do that we will refund the shipping of the second order minus the finance charge that PayPal charges for the transaction. That price is usually 40 cents. So if you chose the $1.99 shipping you will get back $1.59.

1-3 (1.5oz) Medallions $1.99 – First Class Mail – We HIGHLY suggest selecting Priority Mail for ALL Gold and Silver Medallions or Jewelry.
(If you use this shipping method for gold and silver medallions or jewelry you have no guarantees from me, you were warned.)

4-12 (up to 5.0oz) Medallions $4.50 – First Class Mail – We HIGHLY suggest selecting Priority Mail for ALL Gold and Silver Medallions or Jewelry.
(If you use this shipping method for gold and silver medallions or jewelry you have no guarantees from me, you were warned.)

1-25 (up to 10oz) Priority Shipping $7.00 – (Includes Insurance & Tracking) This is shipped in a priority mail envelope. This is also the only shipping method that covers insuring your products.

26+ (10.1oz and up) Medallions are shipped in Small Flat Rate Priority Box $8.00. (Includes Insurance & Tracking) This is also the only shipping method that covers insuring your products.

What You Need to Know About Shipping:

We offer priority shipping for $7.00 this includes tracking & insurance. If you use the priority shipping or the first class shipping with insurance methods and your order gets tampered with or lost we will replace it for free. If you use first class shipping ($1.99) and your order is tampered with or lost we will not refund or replace the medallion, you will have to endure the full cost for replacement. We can not be liable for every employee of the USPS or their customer service.

Insurance:

All orders are double packed to prevent loss of medallions. If you place an order and it does not arrive in a timely manner after you receive an email saying your order is complete, please call us 678.218.0400. If your shipping method included insurance we will get it replaced for FREE, if the shipping method you chose did not include insurance we refuse to be liable for the USPS.

Please call and talk to us for communication on lost orders. Communication is the best thing to have a successful outcome.

USA & Territories, Canada, and Mexico

United States USPS Shipping Costs

We have the following mail system cost set up as follows:

Canada & Mexico USPS Shipping Costs

We have the following mail system cost set up as follows:

1-4 (2.0oz) Medallions $3.99 – First Class Mail – We HIGHLY suggest selecting Priority Mail for ALL Gold and Silver Medallions
(If you use this shipping method for gold and silver medallions or jewelry you have no guarantees from me, you were warned.)

4-12 (up to 5.0oz) Medallions $7.99 – First Class Mail – We HIGHLY suggest selecting Priority Mail for ALL Gold and Silver Medallions
(If you use this shipping method for gold and silver medallions or jewelry you have no guarantees from me, you were warned.)

13-25 (up to 10oz) Priority Shipping $24.00 – This is shipped in a priority mail envelope. (Includes Insurance & Tracking)

26+ (10.1oz and up) Medallions are shipped in Small Flat Rate Priority Box $28.00. (Includes Insurance & Tracking)

We offer priority shipping for $7.00 this includes tracking & insurance. If you use the priority shipping or the first class shipping with insurance methods and your order gets tampered with or lost we will replace it for free. If you use first class shipping ($1.99) or ($4.50) and your order is tampered with or lost we will not refund or replace the medallions, you will have to endure the full cost for replacement. We can not be liable for every employee of the USPS or their customer service.