Shipping Policy Refunds & Costs

If you would like to talk to us before you place an order please call 678.218.0400.

Refunds:

If you need to cancel an order please contact us immediately so we do not engrave or ship the order if it isn't engraved.

We have many people who call and have add on medallions added to their orders. When you need to do that we will refund the shipping of the second order minus the finance charge that PayPal charges for the transaction. That price is usually 40 cents. So if you chose the $1.99 shipping you will get back $1.59.

USA

We offer priority shipping for $7.50 this includes tracking & insurance. If you use the priority shipping or the first class shipping with insurance & tracking methods and your order gets tampered with or lost we will replace it for free. If you use first class shipping ($1.99 or $4.00) and your order is tampered with or lost we will not refund or replace the medallion, you will have to endure the full cost for replacement. We can not be liable for every employee of the USPS.

United States USPS Shipping Costs

We have the following mail system cost set up as follows:

1 bronze medallion $1.99 - First Class Mail

2-12 (up to 3.9oz) Medallions $4.00 - First Class Mail with tracking

1-12 (up to 3.9oz) Medallions $6.50 - First Class Mail with insurance & tracking

1-25 (up to 10oz) Priority Shipping $7.50 - (Includes Insurance & Tracking) This is shipped in a priority mail envelope. This shipping method covers insuring your products.

26+ (10.1oz and up) Medallions are shipped in Small Flat Rate Priority Box $9.00. (Includes Insurance & Tracking) This shipping method covers insuring your products.